{"id":773,"date":"2024-01-03T15:41:50","date_gmt":"2024-01-03T15:41:50","guid":{"rendered":"https:\/\/staging.designatedpa.com\/?post_type=project&p=773"},"modified":"2024-01-03T15:53:49","modified_gmt":"2024-01-03T15:53:49","slug":"how-to-improve-administrative-processes-with-a-virtual-pa","status":"publish","type":"project","link":"https:\/\/staging.designatedpa.com\/index.php\/case-study\/how-to-improve-administrative-processes-with-a-virtual-pa\/","title":{"rendered":"How to Improve Administrative Processes with a Virtual PA"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.19.4″ background_color=”#C48CAD” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row admin_label=”row” _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” animation_style=”slide” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Text” _builder_version=”4.19.4″ text_font=”|300|||||||” text_font_size=”25px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” background_layout=”dark” global_colors_info=”{}” theme_builder_area=”post_content”]\u201cI would strongly recommend their services as they are very competent and they can easily add value to any business where PA support is needed.\u201d<\/p>\n

\u201cDesignated packages have provided our company much needed flexibility and reliability depending on our business requirements, all of which are important in order to maximise efficiencies on our time management, especially when dealing with projects of such scale.\u201d<\/p>\n

Romain Pottier, COO <\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.19.4″ background_enable_color=”off” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ admin_label=”row” _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ custom_padding=”|||” animation_style=”slide” animation_direction=”left” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/staging.designatedpa.com\/wp-content\/uploads\/2023\/10\/PA-v2_sq.jpg” alt=”virtual assistant
\n” title_text=”PA-v2_sq” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.4″ custom_padding=”|||” animation_style=”slide” animation_direction=”right” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Text” _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Our Client<\/strong><\/h2>\n

KOKO, London\u2019s seminal live music venue, reopened in April 2022 following a major \u00a370 million state-of-the-art transformation. The Camden venue was initially shut in 2019 for a year-long refurbishment, which was then pushed back after a fire broke out in the venue in 2020. Subsequent water damage then delayed the reopening even more.<\/p>\n

Romain Pottier, COO of KOKO, came to Designated in November 2018 as the team at KOKO prepared for the refurbishment, with a hugely demanding role and big deadlines in place. The team at KOKO needed to bring someone into the KOKO family that could get up to speed quickly, be proactive and take the administrative tasks off their desks. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.19.4″ background_color=”#D6DFE2″ custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ admin_label=”row” _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][et_pb_column type=”1_2″ _builder_version=”4.19.4″ custom_padding=”|||” animation_style=”slide” animation_direction=”left” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Text” _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”right” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Our Challenge<\/strong><\/h2>\n

At a very busy stage in the drive to re-open the famous venue, the team at KOKO was under enormous pressure to meet deadlines and drive continuous improvement. They found that they were spending valuable time on admin processes. They reached out to Designated looking for someone extremely organised and proactive to take on diary management, email management, expenses, travel, research of projects and much more. Being time short, they needed a PA that they felt entirely comfortable could take on these tasks and not need to ask too many questions, someone efficient and reliable.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.4″ custom_padding=”|||” animation_style=”slide” animation_direction=”right” hover_enabled=”0″ global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content” sticky_enabled=”0″][et_pb_image src=”https:\/\/staging.designatedpa.com\/wp-content\/uploads\/2023\/10\/Marketing-Service_sq.jpg” alt=”marketing” title_text=”Marketing-Service_sq” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.19.4″ background_enable_color=”off” custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row admin_label=”row” _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ custom_padding=”|||” animation_style=”slide” animation_direction=”right” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Text” _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Our Results<\/strong><\/h2>\n

Within 10 months of beginning work with their COO Romain, our VA had also taken on working for the CEO. She had a great rapport with the whole team and was providing invaluable day-to-day support, alleviating the workload for KOKO’s employees.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.19.4″ background_color=”#D6DFE2″ custom_padding=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row admin_label=”row” _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ custom_padding=”|||” animation_style=”slide” animation_direction=”right” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Text” _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Why KOKO Chose Designated PA<\/h2>\n

Efficiency is key when you\u2019re working on a project of this scale \u2013 as is flexibility. The team at Designated are used to working in a flexible way, adeptly managing tasks and driving administrative process improvement, enabling clients to focus on core responsibilities without worrying about admin tasks.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

\u201cI would strongly recommend their services as they are very competent and they can easily add value to any business where PA support is needed.\u201d \u201cDesignated packages have provided our company much needed flexibility and reliability depending on our business requirements, all of which are important in order to maximise efficiencies on our time management, […]<\/p>\n","protected":false},"author":2,"featured_media":766,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[16,14],"project_tag":[],"class_list":["post-773","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-recruit-a-pa","project_category-virtual-pa"],"yoast_head":"\nHow to Improve Administrative Processes with a Virtual PA - Designated PA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.designatedpa.com\/index.php\/case-study\/how-to-improve-administrative-processes-with-a-virtual-pa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Improve Administrative Processes with a Virtual PA - 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